FAQ

Below you will find the most frequently asked questions about the Movies that Matter Festival, ticket sales and watching movies online. You can also consult our technical checklist to optimise your home theatre. One hint in advance: You will have the best viewing experience if you use Google Chrome as a browser.

If your question is not answered after reading these FAQs, our support team is ready for you. Ask your question in the chat at the bottom left of your browser window. Our support team can be reached daily by phone between 12:00 and 15:00 at +31 (0)6-25 31 36 16.

General

General

Do you have a question about the Movies that Matter Festival? Here you will find a list of frequently asked questions.

Tickets

Tickets

If you want to know more about ticket sales, you can consult the frequently asked questions about tickets.

Watch online

Watch online

Do you have a question about the online programme and how to watch a movie? Read these FAQs about the online festival.

Technical checklist

Technical checklist

Do you want to know how to have the best viewing experience at home? Or do you have problems watching online? Have a look this technical checklist.