FAQ: General

Do you have a question regarding the festival? We hope to be able to answer it for you. Take a look at this list of frequently asked questions.

If your question is not listed below, you can also ask questions via the website chat (bottom left of your browser window) or send an email to tickets@moviesthatmatter.nl. Or view our other frequently asked questions:

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Do you want to set up your home theatre or do you experience technical difficulties? Please consult our technical checklist.

Movies that Matter Festival 2022

  • When does the festival take place?

    The festival takes place from Friday 8 to Saturday 16 April, 2022.

  • Where does the festival take place?

    The Hague
    The festival takes place in The Hague at:
    Pathé Buitenhof – Buitenhof 20
    Filmhuis Den Haag – Spui 191
    Concordia Theater – Hoge Zand 42

    Satellite Locations
    Alkmaar (Filmhuis Alkmaar), Amersfoort (De Lieve Vrouw), Breda (Chassé Theater), Leeuwarden (Pathé) en Utrecht (Louis Hartlooper Complex).

    Online
    A selection of festival films can be viewed online on demand during the entire festival period via moviesthatmatter.nl. View the selection via the programme overview under the ‘On Demand’ tab. Due to the international rights of the films, the online film screenings of Movies that Matter can only be viewed from a Dutch IP address. Programmes without films (such as masterclasses and the Industry programme) can be watched worldwide.

  • When do ticket sales start?

    Online ticket sales will start on Thursday 24 March and from 8 April at the festival box office in Pathé and Filmhuis Den Haag. Read our frequently asked questions about tickets.

  • How do I get to the Movies that Matter Festival?

    The festival takes place in The Hague at:
    Pathé Buitenhof – Buitenhof 20
    Filmhuis Den Haag – Spui 191
    Concordia Theater – Hoge Zand 42

    All festival locations in The Hague are easy to reach by public transport and car.

    With public transport
    Filmhuis Den Haag is within walking distance of the train stations The Hague Central (approx. 5 minutes) and The Hague Holland Spoor (approx. 10 minutes).

    Filmhuis Den Haag can also be reached by:
    Bus 22, 24, 28 (Stop ‘Centrum’)
    Tram 2, 3, 4 and 6 (Stop ‘Spuimarkt’)
    Tram 1, 9 and 16 (Stop ‘Bierkade’)

    Pathé Buitenhof is approximately 15 minutes walking distance from The Hague Central train station and approximately 20 minutes walking distance from The Hague Holland Spoor train station.

    Pathé Buitenhof can be reached by:
    Bus 22, 24, 28 (Stop ‘Centrum’ or ‘Kneuterdijk’)
    Tram 1, 15 (Stop ‘Centum’)
    Tram 2, 3, 4 and 6 (Stop ‘Spuimarkt’ or ‘Grote Markt’)
    Tram 16 (Stop ‘Gravenstraat’)

    By car
    You can easily park in the center of The Hague at the Q-Park parking garages. View the locations in the center here.

    Visitors of Filmhuis Den Haag can reserve their parking space at Q-Park Centrum with a discount via this link prior to their visit.

    Visitors of Pathé Buitenhof can reserve their parking space at Q-Park Centrum or Q-Park Grote Markt with a discount via this link prior to their visit.

    Satellite Locations
    The Movies that Matter Festival 2022 also takes place at satellite locations throughout the Netherlands. Check the website of the theatre of your choice for the accessibility:

    Alkmaar – Filmhuis Alkmaar
    Amersfoort – De Lieve Vrouw
    Breda – Chassé Theater
    Leeuwarden – Pathé
    Utrecht – Louis Hartloper Complex

    Online
    Can’t come to one of our festival locations? You can watch our online programme from home with a Dutch IP address.

  • Where can I find information about ticket sales and ticket prices?

    View all prices and discounts here, or read our frequently asked questions about tickets.

  • When will the full programme be announced?

    The full film programme will be announced before the start of ticket sales on Thursday 24 March. Some Q&As and talks may still be added to the programme in the following week.

  • When will the festival newspaper be published?
    Our festival newspaper will be published on 24 March as an insert to the Trouw newspaper.
    Newsletter subscribers who have registered to receive the festival newspaper at home will receive it shortly after 24 March. Please note: the festival newspaper is in Dutch.
  • Can I watch the online festival programme outside the Netherlands?
    Due to the international rights of the films, the online film screenings of Movies that Matter can only be viewed from a Dutch IP address.
    Programmes without films (such as masterclasses and the Industry programme) can be watched worldwide.
  • Are the cinemas wheelchair accessible?

    The main locations of the Movies that Matter Festival are Pathé Buitenhof and Filmhuis Den Haag in The Hague.

    Pathé Buitenhof
    Every room at Pathé Buitenhof is wheelchair accessible, and there is also a wheelchair accessible toilet.

    This is the overview per room: Room 1 – 4 wheelchair places / Room 2 – 2 wheelchair places / Room 3 – 4 wheelchair places / Room 4 – 1 wheelchair place / Room 5 – 1 wheelchair place / Room 6 – 1 wheelchair place.

    All wheelchair spaces in Pathé Buitenhof are located in the bottom row of the relevant room.

    Filmhuis The Hague
    In Filmhuis Den Haag, the cafe and cinema 1, 2, 5 and 6 are wheelchair accessible and there is a wheelchair accessible toilet. Report to the cash register on arrival so that the employees can point you to a wheelchair space.

    Other The Hague locations
    Concordia Theater and The Grey Space in The Middle are also wheelchair accessible. For more information, visit the websites of these two locations.

    Satellite Locations
    The Movies that Matter Festival 2022 also takes place at satellite locations throughout the Netherlands. Please check the website of the relevant theatre for the accessibility:

    Alkmaar – Filmhuis Alkmaar
    Amersfoort – De Lieve Vrouw
    Breda – Chassé Theater
    Leeuwarden – Pathé
    Utrecht – Louis Hartloper Complex

  • Are subtitles available with all movies?

    Almost all Movies that Matter movies are screened either with English or Dutch subtitles. The individual film pages state the spoken language(s) of the film and whether/which subtitles are available.

    The available subtitles are also indicated in our programme overview and you can filter on this in the ‘Screenings & Events’ tab.

  • Can I sign up as a volunteer this year?

    You can no longer register as a volunteer at this time. We hope to welcome you next year!

    Questions or remarks? Please contact vrijwilligers@moviesthatmatter.nl.

  • I am a filmmaker. How do I submit my film?

    You could submit your film for the Movies that Matter Festival 2022 until 21 November 2021. From 1 June 2022, the entries for the Movies that Matter Festival 2023 will open.

    Follow our Movies that Matter Industry page on Facebook and subscribe to our Industry newsletter to be informed about deadlines and festival news.

  • Do you offer accreditations for press and professionals?

    The Movies that Matter Festival welcomes press and professionals from the film and human rights sector across the globe to attend the festival both on-site and online. We offer three types of accreditation: a Festival Passan Industry Pass and a Press Pass. You can apply for an accreditation up to and including Monday 4 April 23:59 CET. An application does not guarantee accreditation.

  • My question has not been answered, how can I reach you?
    For all your questions you can also contact our online helpdesk, click on the chat window at the bottom left of your screen. Our volunteers are at your service from 7 April until the end of the festival.
    If you want to know more about ticket sales, you can consult the FAQs about tickets, ask your question in the chat or send an email to tickets@moviesthatmatter.nl.